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Check Our FAQ First
Many common questions are already answered on our FAQ page. It's worth a quick look before reaching out — you might find exactly what you need right away.
Get in Touch
If you didn't find your answer in the FAQ, our support team is ready to help. Fill out the contact form below or reach us directly by email.
Support Email: connect@melodows.com
Response Time: We aim to reply within 24–48 hours. During busy periods it may take a little longer — we appreciate your patience.
To keep things moving smoothly, please avoid sending duplicate messages for the same issue, as this can slow down our response time.
Business Information
Company Name: APEXRISE S.R.L.
Registration Number: J2026039142003
VAT Number: RO54913060
Registered Address: Bucureşti Sectorul 3, Strada Nerva Traian, Nr. 27-33, Birou nr. 6, Scara B, Etaj 1, Romania
⚠️ The address listed above is our official business registration address only. Please do not send any returns or parcels to this location. All enquiries should be directed to our support email.